Being an ISO Consultancy in Dubai, ISO 10002 provides rules for effectively resolving customer complaints, allowing businesses to strengthen customer relations and promptly resolve concerns. Customers who are happy with a business are more likely to recommend it to others, come back, and enhance its reputation. ISO standards help businesses become more resilient to future shocks by assisting them in identifying and reducing risks. The risk management standard ISO 31000 gives businesses a framework for identifying risks, evaluating their effects, and implementing controls to reduce them. By practicing proactive risk management, businesses may prevent expensive catastrophes, guarantee company continuity, and protect their reputation. Complying with regulations is essential for many sectors.